Estate Agency

Countrywide PLC

Countrywide PLC is the largest property group in Europe with approximately 1000 real estate agents and around 50 brands.

The task was to implement a mobile working software solution that was intuitive for the users and streamlined in the backend to integrate with existing systems and automate the manual administration processes.

The solution

Apex built an application that gave the user access to a digital presentation, property data collection module, floorplan drawing software, photo and documentation management.

Job workflow was managed from a central server, which also connected to multiple other service providers via integration. Nearly all existing administration processes were automated.

The result

The result was an upturn in productivity for the frontend users, a big increase in accuracy and compliance within the business. Customers saw increased speed to market, and the business saw a reduction in head count in those who were running manual administration processes.

As a by-product, the business saw an increase in conversion rate due to the professional appearance in front of the customer and rapid turnaround times compared to competitors.

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